Making Movies: Raw, Half-Baked and Fully Baked Reflections on the Filmmaker’s Journey – 19
Posted: March 18th, 2010DEALING WITH PEOPLE, PROBLEMS, AND PROBLEM PEOPLE. No matter how conscientious, fair, and nonegoic you are as a filmmaker, you will still have problems with people. Don’t dread this. The best thing you can do is prepare for it.
The first person you need to look at is yourself. You are the leader, the project manager, the captain of the ship. As such, your example is paramount. You should assess the behavior you want to see on your set and exemplify that yourself. You lead by example.
You often hear horror stories about the set from hell. Usually, this is the result of bad leadership. The producer and or director are abusive, mean, selfish, unkind. This sets the stage for others to follow suit. The best thing one can hope for on such a set is mere survival.
The Dalai Llama said “my religion is kindness.” I believe in kindness from the leaders on a film set. What does this mean? To start with, it means treating every individual with politeness and respect. Yes, you will have requirements, you will expect people to do their jobs, and you will set healthy limits, but the baseline is kindness.
Kindness does not necessarily mean being a “nice guy” all the time to everyone. I have noticed that people who want to be a “nice guy” all the time (and I used to be one of them) want to be popular and liked. They are uncomfortable with conflict. They have a hard time setting limits. Most people appreciate “niceness” but there’s a significant minority that will take advantage. Oh, I’ll like you Mr. Nice Guy if ….. and the manipulations begin.
So, your job is not to be popular, not to be liked by everyone. That is not possible or desirable. Someone has to be boss and they need to command respect, to be in charge. That is your job.
So, assuming you have got your act reasonably together, and know the positive example you want to set, then the next step is to communicate to all personnel what you expect.
On The Prankster we had a big production meeting before the shoot in which we went over what we expected. Many topics were covered, including conducting oneself professionally (with politeness and respect), working hard, and staying safe. Then, on the first day of the shoot, we had a blessing given to the cast and crew before the first shot. We invoked the highest good for those working, and for those who would eventually see our work. Talk about setting the stage!
I do think this had a powerful effect. We let everyone know that the shoot, and the movie, was not about glitz, glamor, or ego-gratification. It was about service, to ourselves and others.
Even after doing all this, you are still very likely to have some problem people (as we did), but what you’ve done will keep that to a minimum. So what do you do with problem people?
Many years ago at AFM, an experienced low budget producer told me: “Don’t put up with any crap – you don’t have to.” What he meant was that there was a surfeit of good people very eager to work in all positions on any film. If someone was upset, or upsetting, ie, causing problems, you didn’t need them. Anyone can be replaced – even the director!
My policy is “two strikes and your out”. That is, if a person is causing a problem, they get one warning (depending on how egregious the offense). The second time it happens they’re gone, end of story.
This may sound harsh, but it is actually kind to have healthy limits and a firm policy. It’s kind to the project, to yourself, and to all the other people who are working hard, to eliminate from the production people who, for whatever reason, are not happy and causing a distraction.
Years ago I worked doing corporate video and was blessed to be able to direct many shows. Working with a changing array of cast and crew gave me the experience to recognize people problems, and to deal with them or eliminate them promptly. Examples tomorrow!

